Return & Refund Policy for (Primeekart) PAYPRIME INFOTECH PRIVATE LIMITED
Last updated: 16-12-2023
Thank you for shopping at(Primeekart) PAYPRIME INFOTECH PRIVATE LIMITED. We appreciate your trust in us for your fashion needs. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
Exchanges
If you would like to exchange an item for a different size or color, please contact us within 7 days of receiving your order. We will do our best to accommodate your request, subject to product availability.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
In the unlikely event that you receive a damaged or defective item, please contact us immediately. We will work with you to replace the item or issue a refund, including any shipping costs.
How to Initiate a Return
To initiate a return, please follow these steps:
Contact our customer service team at [primeekart@gmail.com] with your order number and details about the product you would like to return.
Our customer service team will provide you with a return authorization and instructions on where to send your item.
Pack your item securely and include the return authorization in the package.
Ship the item to the address provided by our customer service team.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at pinpocket.pvt.ltd@gmail.com.
At PAYPRIME INFOTECH PRIVATE LIMITED, we value your satisfaction and aim to make the return process as straightforward as possible. Thank you for shopping with us!